Our experienced Patient Access Consultants gathers information necessary to assess department staffing, skills, processes and system usage. Our consultants work closely with your organization’s existing multi-disciplinary teams with minimal disruptions to your daily operations.
TCG review provides your organization with specific findings and recommendations on the following functional areas:
- Patient Scheduling
- Insurance Verification
- Inpatient Admissions
- Emergency Registration
- Outpatient Registration
We prepare a detailed operational assessment of the Patient Access Process to identify deficiencies, risks and opportunities for improvements.
- Poor Data Collection Quality
- Lack of Precertification Practices
- Minimal Pre-collections Activity
- Coordination Issues In Discharge Processing
- Denials Mitigation Process Inconsistent
- Poor Customer Service