Patient Access Care Assessment

Our experienced Patient Access Consultants gathers information necessary to assess department staffing, ed skills, processes and system usage. Our consultants work closely with your organization’s existing multi-disciplinary teams with minimal disruptions to your daily operations.

TCG review provides your organization with specific findings and recommendations on the following functional areas:

  • Patient Scheduling
  • Insurance Verification
  • Pre-registration
  • Inpatient Admissions
  • Emergency Registration
  • Outpatient Registration

We prepare a detailed operational assessment of the Patient Access Process to identify deficiencies, risks and opportunities for improvements.

Risk Factors:

  • Poor Data Collection Quality
  • Lack of Precertification Practices
  • Minimal Pre-collections Activity
  • Coordination Issues In Discharge Processing
  • Denials Mitigation Process Inconsistent
  • Poor Customer Service