Patient Access Care Assessment

Our experienced Patient Access Consultants gathers information necessary to assess department staffing, skills, processes and system usage. Our consultants work closely with your organization’s existing multi-disciplinary teams with minimal disruptions to your daily operations.

TCG review provides your organization with specific findings and recommendations on the following functional areas:

  • Patient Scheduling
  • Insurance Verification
  • Pre-registration
  • Inpatient Admissions
  • Emergency Registration
  • Outpatient Registration

We prepare a detailed operational assessment of the Patient Access Process to identify deficiencies, risks and opportunities for improvements.

Risk Factors:

  • Poor Data Collection Quality
  • Lack of Precertification Practices
  • Minimal Pre-collections Activity
  • Coordination Issues In Discharge Processing
  • Denials Mitigation Process Inconsistent
  • Poor Customer Service