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About the Chappelle Group

A healthcare performance improvement company.

The Chappelle Group

The Chappelle Group (TCG) is a healthcare performance improvement firm headquartered in Greenbelt, Maryland, with additional offices in New York City, and internationally in the country of Jamacia. Founded in 1999, on the principle of “ a continual pursuit of improvement for ourselves, our systems and ultimately our customers”. TCG specializes in helping hospitals, health systems, physician practices, and government agencies achieve financial and operational sustainability.

TCG specializes in aligning strategic plans, clinical quality, financial performance and technological innovation to address the evolving needs of healthcare providers and government regulators. By merging our extensive expertise in revenue cycle management, CFO advisory, hospital operations management and Information Technology with scalable solutions and a client-focused approach, TCG empowers organizations to improve their financial health, enhance operational performance, patient outcomes and achieve sustainable long-term growth.

Solutions For:

Hospitals and Health Systems

We help organizations with reimbursement challenges, patient satisfaction and healthcare industry transitions.  Our proven strategies support financial performance improvements and revenue cycle efficiency at every phase of the patient/provider interaction.

Physician Practices

Our solutions support an integrated patient experience and drive sustainable financial performance. We help physicians and hospitals align to support coordinated care delivery and the transition to value-based care.

CFO Advisory Services

  • Budget preparation and variance management
  • Interim finance leadership resources
  • Restructuring and turnaround performance improvement
  • Financial planning and analysis

Information Technology

  • Electronic health record system integration
  • Application managed services
  • System implementation and optimization
  • Revenue cycle assessment and optimization
  • Interim leadership resources

Expertise

  • Clinical Integration & Physician Alignment
  • Clinical Revenue Integrity 
  • Customer Experience
    • Patient Access Services
  • Central Business Office (CBO) Partnerships
    • Denials Management
    • Small Balance Projects
    • Underpayments
    • Work Down Projects
  • End-to-End Revenue Cycle Management and Externalization
  • Financial Management & Health Plan Operations 
  • Grassroots Marketing
  • Outreach Consulting
  • RCM Leadership Coaching and Training
  • Interim Management (c-suite to staff)
  • Software Engineering
    • Data Modeling, Simulation and Analytics
    • Denials Management Tools
    • RCM Dashboards
    • Workdriver
The Chappelle Group
I gave The Chappelle Group and Jamal Chappelle what I thought was a task that could not be fully accomplished; that was the cultural transformation of the business office. I underestimated Mr. Chappelle. He accomplished and exceeded all goals placed before him. He and his group are exceptionally skilled.
Derrick Hollings
EVP/CFO, Hennepin Healthcare (current) / EVP/CFO, United Medical Center (former)
The Chappelle Group
Jamal Chappelle and The Chappelle Group Group team put more money in our bank than we paid them. He and his team were a delight to work with. I will use them in the future.
Viola Babcock
Finance Director, Eastern Maine Health Care System
The Chappelle Group
The Chappelle Group is an excellent source of knowledge, expertise, and “know-how” in the finance arena; their work can be directly attributed to our success in managing one of our subsidiaries over the past two years. I do not hesitate recommending this group to your organization.
Jennifer Dinwoodie
Director of Finance, Stamford Hospital
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Software Solution

Introducing Viu

The Chappelle Group

Viu, our premiere software solution, is a business intelligence and predictive analysis tool that can be used with any EHR system.  Viu provides daily RCM insight and corrective informatics on denials mitigation, claims adjudication and front-end process issues. We started as RCM operational consultants who wanted to help clients get to their issues faster and then prevent the issues from happening again.  So, instead of continuing to use other systems, we partnered with our sister company to build our own.

Smart. A proprietary algorithm produces predictive analysis which assists in forecasting RCM outcomes.

Flexible. Ability to integrate with all system platforms and act as a standalone system.

Simple. A web and app based platform with actionable and executive print ready reporting.

Secure. Designed with security in mind, we ensure your PHI data and physical infrastructure is safe throughout the network.

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How We Work

Model of Excellence

The Chappelle Group

Expertise

Knowing that, knowing how and knowing when . Using these three knowledge levers, our RCM SMEs are more efficient and produce greater results.

Integity

The DNA of operating at the highest level of moral and ethical standards to both external and internal stakeholders. At TCG, our commitment to this pillar is foundational and guides every decision.

Commitment

A pledge to create a symbiotic relationship allowing us to become more than a partner. At TCG, we have unwavering trust in our stakeholders and their vision resulting in long standing relationships.

Results

A true understanding of the potential success of a project. At TCG, we closely partner with stakeholders to form the best path to project success.

Join the TCG Team

The Chappelle Group
Our team of experts are some of the best and brightest in their respective disciplines. Having top talent in our organization, allows us to achieve positive results with smaller teams and fewer resources. If you are looking for a challenging yet rewarding career, we would like to meet with you.
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Featured Position
The Chappelle Group
Accounts Receivable (AR) Specialist

The Accounts Receivable (AR) Specialist will work with the Inpatient, Physician and specialty billing team and support all claim and variance review of all client Accounts Receivables. Implements appropriate billing and collection procedures, ensuring that the inpatient and outpatient accounts receivable system records are kept in accordance with established procedures. Performs the inpatient and outpatient billing, and collections operations. Implements controls to ensure appropriate submission, billing, and payment cycles. Reinforces procedures for follow up on third party approvals, billing, and collection on overdue accounts. Exceeds NPSR goals on a monthly/quarterly and annual basis. Answers all inquiries from patients or responsible parties regarding their accounts.

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Contact Us

The Chappelle Group
The Chappelle Group delivers the industry’s most flexible solution for measuring and managing performance. We offer integral financial and management services, and we're responsible for our process and results. We thank each client and their projects.

Our Address

Maryland Trade Center One
7500 Greenway Center Drive,
Suite 1110
Greenbelt, Maryland 20770

Our Email

Main Email : info@thechappellegroup.com
Main Inquires: info@thechappellegroup.com

Our Phone

Office Telephone :
(301) 220-3255

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